Induction Training

Introduction to the employer’s company

Basic Training
  • company and business profile
  • company health and safety policy and procedures
  • other relevant policies/procedures
  • terms and conditions of employment
  • explanation of working environment
  • roles, responsibilities and reporting
  • allocation to supervisor/manager
  • issue of uniform and equipment (if required)
  • issue of company contact names and numbers

Introduction to workplace

  • explanation of customers business
  • prime purpose of security operation at this site
  • introduction to colleagues
  • identify and/or introduce customer contacts
  • shift pattern
  • site layout
  • refreshment and toilet arrangements
  • dress code

Assignment health and safety procedures

  • site safety procedures
  • reporting arrangements
  • sources of First Aid assistance
  • location of First Aid equipment
  • personal action in event of a fire
  • evacuation procedures and assembly points
  • personal protective equipment and its use
  • locations of any specific risks

Assignment familiarisation

  • familiarisation with assignment instructions
  • making routine check-calls/signals to control room
  • duress/emergency calls to control room
  • location/use of equipment used on duty (torches; radios etc)
  • location/use of log book, registers etc
  • completion of incident reports
  • familiarisation with geography of the assignment
  • locations of security positions to be staffed
  • location of emergency exit routes
  • locations of fire alarm points

Assignment familiarisation

  • familiarisation with assignment instructions
  • making routine check-calls/signals to control room
  • duress/emergency calls to control room
  • location/use of equipment used on duty (torches; radios etc)
  • location/use of log book, registers etc
  • completion of incident reports
  • familiarisation with geography of the assignment
  • locations of security positions to be staffed
  • location of emergency exit routes
  • locations of fire alarm points
  • locations and use of fire fighting equipment
  • explanation of any electronic security systems
  • familiarisation with patrol routes
  • actions in the event of emergency (intruder; fire; flood; leak;terrorism; accident; vandalism; mechanical/electrical failure)

Feedback from security officer

  • feedback on personal skills and behaviour
  • feedback received from customer/colleagues (if any)
  • any additional training and support agreed with trainee

Skills development

  • reinforcement of generic security knowledge and skills
  • further develop assignment-specific knowledge and skills
  • develop customer service skills
  • extend range of knowledge (assign to new on-site locations)
  • observation of different shifts/sites (if relevant)
Induction Training