Training
Basic Training
Basic training will be given in order to develop the ability to perform and survive in combat, and learning the skills needed in a time of emergencies. These include how to use a variety of weapons,outdoor survival skills, and how to survive capture by the enemy, among others.
Induction Training
Introduction to the employer’s company
– company and business profile
– company health and safety policy and procedures
– other relevant policies/procedures
– terms and conditions of employment
– explanation of working environment
– roles, responsibilities and reporting
– allocation to supervisor/manager
– issue of uniform and equipment (if required)
– issue of company contact names and numbers
Introduction to workplace
– explanation of customers business
– prime purpose of security operation at this site
– identify and/or introduce customer contacts
– shift pattern
– site layout
– refreshment and toilet arrangements
– dress code
Assignment health and safety procedures
– site safety procedures
– reporting arrangements
– sources of First Aid assistance
– location of First Aid equipment
– personal action in event of a fire
– evacuation procedures and assembly points
– personal protective equipment and its use
– locations of any specific risks
Assignment familiarisation
-familiarisation with assignment instructions
– making routine check-calls/signals to control room
– duress/emergency calls to control room
– location/use of equipment used on duty (torches; radios etc)
– location/use of log book, registers etc
– completion of incident reports
– familiarisation with geography of the assignment
– locations of security positions to be staffed
– location of emergency exit routes
Feedback from security officer
– feedback on personal skills and behaviour
– feedback received from customer/colleagues (if any)
– any additional training and support agreed with trainee
Skills development
– reinforcement of generic security knowledge and skills
– further develop assignment-specific knowledge and skills
– develop customer service skills
– extend range of knowledge (assign to new on-site locations)
– observation of different shifts/sites (if relevant)
On The Job Training
Security guards once located in client places will be observed and developed instantaneously. Training would be offered initially for courteous behavior and to develop interpersonal skills. ESS has separate training team for providing basic, Induction and OJT training on sites.
Safety Training
Fire-related accidents often result in injuries and sometimes death, which can be prevented through fire safety training. We have a crew of members who are well trained in fire safety procedures. We would be providing fire safety training to our security personnel to enhance them to physically act in case of any fire accidents, floods other natural calamities.